Customer Client Tool Download
Please download one of the following tools. They are 128bit secured remote tools that allows us to access your computer. This eliminates the need in some cases to bring your computer to us.
There is a charge for this service, so please see our rates section of the website.
(OPTION 1=XP pro and older)
1. Click on Hy-Tek Remote Drone Tool.
2. Select run from location 2 times.
3. Select appropriate remote link. (2 left clicks on name)
3. Sit back and let us work.
(OPTION 2=All Windows)
1. Click on Crossinstall.
2. Select run from location.
3. It will ask DO YOU WANT TO RUN THIS SOFTWARE? Select RUN.
4. An install box will appear with (lanuguage selection), click ok.
5. Click Next.
6. Read Agreement and Selct (I accept) if you want to continue.Click Next
7. Click Next.
8. Click Install
9. Click Finish.
10. Now there will be a window open with an access code, we will need this to start remote connection. Give this code to the remote operator once asked.
(re-connects can occur if there heavy volumes of TCP/IP traffic)
Hy-Tek Support Team